How to conduct a PACE client value assessment
Type of tool:Handbook / Guideline
Target audience:Microinsurance providers
Short description of tool:
PACE, the Facility’s client value assessment tool, helps organizations examine their products from the clients’ perspective by comparing the insurance offering with other formal and informal risk management tools. PACE provides a framework to evaluate the value of products and related processes across four dimensions: product, access, cost and experience. It allows practitioners to identify, consolidate, and then prioritize potential changes.