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How to conduct a PACE client value assessment


Type of tool:

  Handbook / Guideline

Target audience:

  Microinsurance providers

Short description of tool:

PACE, the Facility’s client value assessment tool, helps organizations examine their products from the clients’ perspective by comparing the insurance offering with other formal and informal risk management tools. PACE provides a framework to evaluate the value of products and related processes across four dimensions: product, access, cost and experience. It allows practitioners to identify, consolidate, and then prioritize potential changes.

Download the PACE technical guide here.

Download the PACE analysis worksheet here.