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How to conduct a PACE client value assessment


Type of tool:

  Handbook / Guideline

Target audience:

  Microinsurance providers

Short description of tool:

PACE, the Facility’s client value assessment tool, helps organizations examine their products from the clients’ perspective by comparing the insurance offering with other formal and informal risk management tools. PACE provides a framework to evaluate the value of products and related processes across four dimensions: product, access, cost and experience. It allows practitioners to identify, consolidate, and then prioritize potential changes.

Download the PACE technical guide here.

Download the PACE analysis worksheet here.


To learn more about other tools in Microinsurance, please visit the Tools Inventory of the Microinsurance Network Capacity Building Working Group.