Make change happen: Getting insurers ready to serve low-income and emerging markets

Insurers and insurance providers need to make many changes in order to serve low-income households and emerging consumers effectively. Changes can include finding cost-effective ways to understand the needs of a new market segment, reaching clients through different distribution points, managing expenses to accommodate the lower margins per policy, and building systems to tackle the larger volumes of transactions. . This training is designed to equip participants with a detailed framework for change management while presenting the specific changes that are needed to serve low-income and emerging markets and the lessons and insights from institutions that have already gone through this process.

Click here for the brochure for the training in Nairobi.

Click here to learn more about this training module.