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21.09.2021

Exploring digital solutions in Mexico

Chatbots or conversational robots are software applications that simulate conversations with customers by providing automatic responses. A new study in Mexico identified the technology as a low-cost option to improve a range of customer interactions from sales to claims. Chatbots allow customers to connect with an insurer 24/7 to get answers to basic questions and guidance in making purchases and submitting claims.

02.09.2021

Workshop: Agricultural and climate risk insurance in Uganda

On 27 July, Social Finance facilitated a workshop on agricultural and climate risk insurance in Uganda, organized in collaboration with IFAD’s INSURED programme.

17.08.2021

Using the right risk management tools for agri-SMEs to address COVID-19 and future resilience

The COVID-19 pandemic has shown the weaknesses in our agri-food system. Many agricultural small and medium-sized enterprises (agri-SMEs) are suffering from disruptions in supply chains and from cash flow issues.

09.08.2021

Promoting inclusion in insurance markets in Latin America: A webinar on the role of insurance associations

On August 26, 2021, the ILO’s Impact Insurance Facility, the Inter-American Federation of Insurance Companies and the Microinsurance Network organized the webinar “Promoting inclusion in insurance markets in Latin America: the role of insurance associations”.

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	Who we are What is the Impact Insurance Facility? Our team Our donors and partners Our fellowship programme What is impact insurance? Annual Reports Newsletter News Corner What others say about our activities "I’ve been putting to use what I have been learning from the course in my everyday work…" Olasumbo Odulaja, Engagement Manager MicroEnsure, Nigeria Click here to read more testimonials What we do Building quality at scale (2014-2020) Stimulating innovation (2008-2013)

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