Selling insurance is not easy, more so if it is microinsurance. Convincing low-income clients of the value of insurance is difficult. The challenge is compounded when sellers have no previous insurance experience or have other responsibilities in addition to selling insurance. Adequate training, inc
The relevance of digitalisation underpins key transformation and change development strategy for most organisations. Creating alternative customer interfaces provides greater accessibility and ease to their targeted customer segments. An access point strategy aims to deliver enhanced operational eff
Effective risk management is at the core of all successful insurance programs, including inclusive insurance programs. This course introduces a risk assessment framework and tool that any stakeholder in the insurance industry can use to identify key risks and better understand the drivers of those r
The ILO’s Impact Insurance Facility enables the insurance sector, governments, and their partners to realise the potential of insurance for social and economic development. It does so through three primary sets of activities: