"We’re used to thinking of insurance as a safety net, but it’s also a springboard. If you know you are covered, you’ll be more likely to invest in the future…"
Andrew Kuper, President and Founder, LeapFrog Investments
Chatbots or conversational robots are software applications that simulate conversations with customers by providing automatic responses. A new study in Mexico identified the technology as a low-cost option to improve a range of customer interactions from sales to claims. Chatbots allow customers to connect with an insurer 24/7 to get answers to basic questions and guidance in making purchases and submitting claims.
On 27 July, Social Finance facilitated a workshop on agricultural and climate risk insurance in Uganda, organized in collaboration with IFAD’s INSURED programme.
The COVID-19 pandemic has shown the weaknesses in our agri-food system. Many agricultural small and medium-sized enterprises (agri-SMEs) are suffering from disruptions in supply chains and from cash flow issues.
On August 26, 2021, the ILO’s Impact Insurance Facility, the Inter-American Federation of Insurance Companies and the Microinsurance Network organized the webinar “Promoting inclusion in insurance markets in Latin America: the role of insurance associations”.
The ILO’s Impact Insurance Facility enables the insurance sector, governments, and their partners to realise the potential of insurance for social and economic development. It does so through three primary sets of activities: